Return Policy

How To Return An Item
If you are unhappy with any of our products, please contact us. We stand behind our Made in USA PPE with a 100% money back guarantee and we will make it right for you.

1. Email us at info@WisconsinMedicalSupplies.com or call 715-579-5945 to request a refund authorization. Please include the reason for return in your communication.
2. Mail returns to:
Wisconsin Medical Supplies
2020 Prairie Lane
Ste 106
Eau Claire, WI 54703
3. Include a printed copy of your order confirmation or a note with the order number included.

Refunds
Refunds will be processed upon receipt of your return order or as otherwise arranged.

Exchanges
Please contact us if you’d like to exchange your purchase for another product in our catalog.

Payment Policy

Accepted Methods of Payment
We process Credit and Debit Card payments via Stripe. We accept Visa, Master Card, American Express, and Discover.
To arrange wholesale pricing and payments, please contact Andrew Holland at andrew@WisconsinMedicalSupplies.com or 715-579-5945.

Credit & Debit Card Charges
Your credit or debit card will be charged when you place your order. If we are not able to fulfill your order for any reason, we will contact you and your credit or debit card will be refunded.

Payment Policy

Turnaround
All orders are shipped within 36 hours Monday – Saturday.
UPS same day cut off time is 3PM CT Monday – Saturday. USPS same day cut off time is 2:30PM CT Monday – Friday and 11AM CT on Saturday. All orders placed after cut off time Saturday through all day Sunday will be shipped the following Monday.

Carriers

We use USPS and UPS as carriers to deliver our orders. We currently ship to the United States including Puerto Rico.

Order Tracking
If a tracking number is provided by the shipping carrier, the tracking information will be emailed to you at the time of shipment. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

– If you have any questions about our policies, please contact us at info@wisconsinmedicalsupplies.com